Gotcha 2: New Users Have 0 Inventory Items When Using SSO
A lot of people have waited to upgrade their environment, until a "version 2" of SSO had come out, kind of like the way that many folks will wait to upgrade major version of Microsoft software until the first Service Pack is released—they don't want to be early adopters.
vSphere 5.5 is the "version 2" so-to-speak of SSO, and having used both, I can say it is much better. For instance, if you install vCenter 5.5 while logged in via a domain account, the installer is smart enough to know you want SSO installed and configured for that domain, so it does it for you.
The gotcha comes in two forms: installing vCenter 5.5 for the first time (you have a new environment), and rebuilding vCenter 5.5 from scratch instead of upgrading. Here's what happens.
- You install vCenter, and configure SSO.
- You login, and everything looks great.
- You add your hosts and such.
- You grant access to the rest of your team—doh! They login, but they can't see anything! Everything shows up with 0 inventory! What in the world??!! Yeah. That's about right.